Refund Policy

Returns are accepted for defective and non-defective merchandise, and exchanges are accepted. A request must be made within 30 days after delivery. Non-defective reasons include a change of mind, personal preference, or choosing the wrong item; damage, defects, wrong shipments, missing contents, or a material mismatch with the description may also be reviewed.

For a non-defective return, the item must be new, unused, in its original condition, and accompanied by the original packaging, labels, and accessories. Returns are made by mail. A free return label is included in the package, and no restocking fee applies. Do not mail an item without authorization.

Send the order number, checkout email, and an explanation. Damage, defects, wrong items, or missing contents also require photos or video of the item and packaging. Exchanges depend on live inventory.

Once approved, the refund goes to the original payment method and is processed within 10 days. Financial institutions may need extra time to post it.

Contact information

Email: careygibson1915041@gmail.com
Mailing address: 1580 Mark Dr, Concord, NC, 28025, US
Phone: 984-474-8388